Privacy Policy

Information You Provide Directly

When you contact us through our forms or communicate with us directly, you may provide:

• • Contact Information: Name, email address, phone number, and company details
• • Project Details: Information about your development needs, artistic vision, and project requirements
• • Communication Content: Messages, questions, and feedback you share with us
• • Professional Information: Your role, organization, and relevant background for project collaboration

Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

• • Usage Data: Pages visited, time spent on pages, navigation patterns, and interaction with website features
• • Device Information: Browser type, operating system, device identifiers, and screen resolution
• • Location Data: General geographic location based on IP address
• • Referral Information: The website or source that referred you to our platform

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze website performance. These include:

• • Essential Cookies: Required for website functionality and security
• • Analytics Cookies: Help us understand how visitors interact with our website
• • Preference Cookies: Remember your settings and customization choices

For detailed information about our cookie practices and how to manage your preferences, please see our Cookie Policy.

Legal Basis for Data Processing

We process your personal information based on the following legal grounds:

• • Consent: When you provide explicit consent for specific data processing activities
• • Contract Performance: When processing is necessary to fulfill our services or respond to your inquiries
• • Legitimate Interests: When we have legitimate business interests that don't override your privacy rights
• • Legal Obligations: When required by applicable laws and regulations

Data Retention Periods

We retain your personal information only as long as necessary for the purposes outlined in this policy. Contact form submissions are typically retained for three years unless you request deletion sooner. Project-related communications are kept for the duration of the project plus five years for reference and legal compliance. Analytics data is retained for two years in aggregated form. You can request deletion of your data at any time by contacting us.

Service Delivery and Communication

We use your information to provide and improve our game development services:

• • Respond to your inquiries and provide consultation about our services
• • Deliver project-related communications and updates during collaboration
• • Understand your artistic vision and technical requirements
• • Provide customer support and address any concerns or questions

Website Improvement and Analytics

We analyze usage data to enhance your experience:

• • Understand how visitors navigate and interact with our website
• • Identify technical issues and optimize website performance
• • Improve content organization and user interface design
• • Develop new features based on user behavior patterns

Marketing Communications

With your consent, we may send information about our services, industry insights, and updates relevant to artistic game development. You can opt out of marketing communications at any time through the unsubscribe link in our emails or by contacting us directly. We never share your information with third-party marketers without your explicit consent.

Data Sharing with Third Parties

We may share your information in limited circumstances:

• • Service Providers: Trusted partners who assist with website hosting, analytics, and communication tools
• • Legal Requirements: When required by law, regulation, or legal process
• • Business Transfers: In the event of a merger, acquisition, or sale of assets
• • With Your Consent: When you explicitly authorize us to share your information

All third-party service providers are contractually obligated to protect your data and use it only for specified purposes.

Security Measures

We implement comprehensive security measures to protect your personal information:

• • Encryption: All data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS protocols
• • Secure Storage: Personal information is stored on secure servers with restricted access controls
• • Access Controls: Only authorized personnel have access to personal data, limited to what's necessary for their roles
• • Regular Audits: We conduct regular security assessments and update our practices to address emerging threats

Data Breach Notification

Despite our best efforts, no security system is completely infallible. In the unlikely event of a data breach that affects your personal information, we will notify you promptly in accordance with applicable laws. We will inform you of the nature of the breach, the types of data affected, and the steps we're taking to address the situation and prevent future incidents.

Access Monitoring

We maintain detailed logs of access to personal information and regularly review these logs to detect any unauthorized access attempts. Our team is trained in data protection best practices and privacy principles, ensuring that your information is handled with appropriate care and professionalism throughout our organization.

Right to Access Personal Data

You have the right to request a copy of the personal information we hold about you. We will provide this information in a structured, commonly used format. This includes details about what data we collect, how we use it, who we share it with, and how long we retain it.

Right to Rectification and Erasure

You can request correction of inaccurate personal information or ask us to complete incomplete data. You also have the right to request deletion of your personal information when it's no longer necessary for the purposes for which we collected it, or if you withdraw consent and we have no other legal basis for processing.

Right to Data Portability

Where technically feasible, you have the right to receive your personal information in a machine-readable format and transmit it to another service provider. This applies to information you've provided to us with your consent or for contract performance.

Right to Object to Processing

You can object to processing of your personal information when we're relying on legitimate interests as our legal basis. You also have the absolute right to object to processing for direct marketing purposes at any time.

How to Exercise These Rights

To exercise any of these rights, please contact us using the information provided at the top of this page. We will respond to your request within 30 days. We may need to verify your identity before processing certain requests to protect your privacy and security.