Terms of Service

1. Acceptable Use Policy

When using our website and services, you agree to:

• • Provide accurate, current, and complete information when contacting us or submitting inquiries
• • Use our services only for lawful purposes and in accordance with these terms
• • Respect the intellectual property rights of Opalgrove and others
• • Not attempt to gain unauthorized access to any part of our website or systems
• • Not use our services in any way that could damage, disable, or impair our operations

2. Permitted Uses

Our services are intended for:

• • Learning about our artistic game development services and methodology
• • Submitting inquiries about potential collaboration opportunities
• • Engaging with us for professional game development projects
• • Accessing educational content about our approach to cultural game design

3. Prohibited Uses

You may not use our services to:

• • Transmit any unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable content
• • Impersonate any person or entity or misrepresent your affiliation with any person or entity
• • Interfere with or disrupt our services or servers connected to our services
• • Attempt to probe, scan, or test the vulnerability of our systems or networks
• • Collect or harvest any personally identifiable information from our services without permission
• • Use automated systems or software to extract data from our website without authorization

4. Service Access Requirements

To access certain features of our services, you may need to provide contact information or engage in direct communication with our team. You are responsible for maintaining the confidentiality of any information you share with us and for all activities that occur under your communications with Opalgrove. You must be at least 18 years old to engage our professional services.

5. Fair Usage Guidelines

We expect all users to interact with our services respectfully and professionally. This includes treating our team members with courtesy in all communications, providing constructive feedback when appropriate, and respecting the collaborative nature of our creative process. We reserve the right to refuse service to anyone who violates these fair usage principles.

1. Information Accuracy

When you contact us through forms or direct communication, you agree to provide accurate and truthful information. This includes your name, contact details, and any project-related information you share. Providing false or misleading information may result in termination of communications or services. You are responsible for updating your information if it changes during our engagement.

2. Communication Security

You are responsible for maintaining the security of your email account and any other communication channels you use to engage with us. Please notify us immediately if you become aware of any unauthorized use of your communication channels or any other security breaches. We are not responsible for any loss or damage arising from your failure to maintain communication security.

3. Project Engagement

Specific terms for project engagement, including scope, deliverables, timelines, and compensation, will be established through separate written agreements. These Terms of Service govern general website use and initial communications, while project-specific contracts will govern actual development work and collaboration.

4. Termination of Communications

Either party may terminate communications at any time for any reason. We reserve the right to cease communications with users who violate these terms, engage in abusive behavior, or for any other reason we deem appropriate. Termination of general communications does not affect any separate contractual obligations under project-specific agreements.

1. Website Uptime and Maintenance

While we strive to maintain consistent website availability, we do not guarantee uninterrupted access to our services. Our website may be temporarily unavailable due to scheduled maintenance, technical issues, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of planned maintenance when possible.

2. Service Features and Content

We reserve the right to modify, suspend, or discontinue any feature of our website or services at any time without prior notice. This includes changes to available information, service descriptions, pricing, and website functionality. We may also add new features or services at our discretion.

3. Geographic Availability

While our website is accessible globally, our game development services are primarily focused on clients in Austria and the DACH region. We may choose to work with international clients based on project requirements and feasibility. We make no representation that our services are appropriate or available for use outside of Austria.

4. Service Updates and Changes

As our studio evolves and the game development industry changes, we may update our service offerings, methodologies, and approach. These updates reflect our commitment to maintaining high-quality artistic game development practices. Significant changes to our core services will be communicated through our website and to active clients.

1. Website Content Ownership

All content on this website, including text, graphics, logos, images, and software, is the property of Opalgrove or its content suppliers and is protected by Austrian and international copyright laws. The compilation of all content on this site is the exclusive property of Opalgrove.

2. User-Generated Content

When you submit inquiries, feedback, or other content to us through our website, you grant us a non-exclusive license to use, reproduce, and display that content for the purpose of responding to your inquiry and improving our services. You retain ownership of any intellectual property rights in content you submit.

3. Project Intellectual Property

Intellectual property rights for game development projects will be clearly defined in separate project agreements. These agreements will specify ownership of code, artwork, game mechanics, and other creative elements developed during collaboration. General website terms do not determine project-specific intellectual property arrangements.

4. License Grants

We grant you a limited, non-exclusive, non-transferable license to access and use our website for its intended purpose. This license does not include any right to download, modify, reproduce, or redistribute website content except as necessary for normal website viewing. You may not use our trademarks or branding without written permission.

5. Copyright and Trademark Notices

The Opalgrove name and logo are trademarks of Opalgrove. All other trademarks appearing on this website are the property of their respective owners. If you believe any content on our website infringes your intellectual property rights, please contact us with detailed information about the alleged infringement.